How is my personal information collected?
What personal information is being collected?
The personal data we collect depends on how you interact with us, the website you use, and the choices you make.
Information you provide directly
We collect the personal information you provide us. For example, by contacting us through our email forms (including sending us queries). Personal information collected in these cases includes your name, email address, employer, and position. By providing information through our email forms, you consent to its use to respond to your requests, to contact you, and to provide information about OFG’s products and services.
Information collected automictically
The web browser and operating system you are using (e.g. Vista, XP, Safari, Chrome, Edge).
The date and time of the visit.
Session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
Internet protocol (IP) address used to connect your computer to the Internet
What is the purpose for collecting my personal information and how will it be used?
OFG collects personal information through cookies to better understand general user trends at an aggregate level and improve web performance, web services, and website maintenance. Personal information will only be used by authorized staff to fulfill the purpose for which it was originally collected or for a use consistent with that purpose unless you expressly consent otherwise.
Can I opt-out of the collection of my personal information?
Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. A cookie may remain on your computer after the Internet session finishes (until the cookie expires or is deleted by you).
Please note, however, if you disable cookies, you may not experience optimal performance of our website.
The following links explain how to access cookie settings in various browsers:
What safeguards are in place to protect my personal information?
OFG is obligated to protect your personal information by making reasonable security arrangements against such risks as unauthorized access, collection, use, disclosure, or disposal. Specifically, access to systems, applications, and the collected data is restricted to authorized personnel only.
Our company is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.
How long is information retained?